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During this time, we will continue business operations as usual, and we do not expect any disruption in our ability to service our customers. We are taking precautions internally to ensure the safety and well-being of our team and community. Please be safe during these unfamiliar times.

Regarding recreational water transmission of COVID-19, the CDC has released the following: “There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19.” – Last updated March 10, 2020.

If you need assistance, we encourage you to email us at If you need to speak with a representative directly, please call 410-472-4340 and enter one of the following extensions: Alice McKie ext. 123, Danielle Simmons ext. 126, Kim McAllister ext. 127, Petra Hayes ext. 125, or Sue Sappington ext. 120. If you would like to speak to the customer service manager, Kathy Bondarenko, please enter ext. 128.

For technical assistance, please call 410-472-4340 ext. 121 to speak with Wayne Ivusich, Manager of Education & Technical Services.

You can read more about our response to the COVID-19 pandemic here.

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