Paul F. Wooden Jr., President A CPA by training with a master's degree in business administration from Loyola University Maryland, Paul Wooden is best described as an entrepreneur. In fact, he was once named Maryland's "Entrepreneur of the Year" in the manufacturing category as part of a nationwide business recognition program ... >> CLICK HERE TO READ FULL BIO Paul F. ("Alex") Wooden III, Manager of Special Projects Here's a sobering statistic about family-owned businesses:  only about 30% survive the transition to the second generation. Poor communication and inadequate preparation are chief among the reasons why, according to experts in succession planning. Paul F. Wooden Jr., president and CEO of Taylor Technologies ... >> CLICK HERE TO READ FULL BIO Jody O'Grady, Director of Sales Operations As director of sales operations, Jody O'Grady oversees the company's customer relationship management strategy. Her job is to assure your complete satisfaction with every interaction you have with us. A degreed chemist (Allegheny College Class of '93) and NSPF Certified Pool/Spa Operator® ... >> CLICK HERE TO READ FULL BIO Chris Golden, Director of Business Development Water treaters, we kept your needs foremost in mind when we recruited Christopher Golden to join the Taylor team. Chris has over 25 years' experience in sales and service, principally in the specialty chemicals arena although he also has worked for steel and precast concrete companies. He holds the Certified Water Technologist ... >> CLICK HERE TO READ FULL BIO Wayne Ivusich, Manager, Pool & Spa Sales Wayne Ivusich is responsible for promoting Taylor's pool and spa line, and serves as liaison to our 380+ distributor locations across the United States. Since 1991 he has fielded technical questions on our hotline whenever he's not out on the road—callers immediately recognize the booming voice of this ... >> CLICK HERE TO READ FULL BIO Kathy Webb, Customer Service Manager Ms. Webb was a 12-year veteran of Taylor's customer service group when she was appointed the manager in 2011. In making the announcement CEO Wooden said, "Customer service employees are the 'face of Taylor' for the majority of our accounts. They work at a fast pace fielding questions about  ... >> CLICK HERE TO READ FULL BIO Gayle Ditzel, Customer Service Representative/Technical Support Gayle Ditzel graduated from Notre Dame College of Maryland with a bachelor's degree in chemistry; subsequently she earned a master's degree in human resources there. Prior to joining Taylor, she was an engineering and quality manager for the Formica Corporation for 11 years and ... >> CLICK HERE TO READ FULL BIO Patricia Fitzgerald, Vice President of Marketing Pat produces catalogs, fliers, newsletters, media releases, videos, website content, and other components of Taylor's corporate communications program. She's the go-to person for the business press, as well. Her department is responsible for designing product packaging; developing support materials ... >> CLICK HERE TO READ FULL BIO Gabriele Lowry, Principal of Lowry & Associates, Taylor's Master Distributor for Canada Gabriele Lowry's firm has served as Taylor's master distributor for both pool/spa and industrial testing products in Canada since 1989, although Lowry & Associates has been a customer for many more years than that. The company was founded by Gaby and her husband, Dr. R. Neil Lowry, a Ph.D. chemist ... >> CLICK HERE TO READ FULL BIO Linda Carroll, Vice President of HornerXpress Worldwide, Taylor's Master Distributor for Pool & Spa Products outside the U.S. and Canada Linda's experience in the recreational water industry has been truly international. Originally from the United Kingdom, she's held positions with pool construction, retail, and service companies in the Caribbean; a UK pool equipment manufacturer selling globally; and, since 2003, HornerXpress Worldwide ... >> CLICK HERE TO READ FULL BIO