NCH Award Received at Golf Outing
It's a tough job but somebody has to do it...represent Taylor at golfing events, that is. Luckily, business development director Chris Golden is always ready and willing to hit the links for us. At a May outing with Chem-Aqua and other divisions of the NCH Corporation, Taylor Technologies was named Sponsor of the Year and Chris personally was singled out for special recognition.
In making the presentation, Jerry Angelilli, Senior Engineer/Manager of Oxidative Technology for Chem-Aqua, said, "Chris has taken the business partnership we have enjoyed for many years to a higher level. He has consistently and professionally developed personal friendships with many of our NCH associates. As one of those individuals, I believe Chris demonstrates the ideals and philosophy promoted at NCH: to provide reliable products and service with integrity through personal relationship development. Congratulations on this well-deserved award."
For attention of NCH-caliber to your water-testing needs, contact Chris at 800-837-8548. He will be pleased to discuss which of our products for industrial water treaters are most appropriate for your applications.
Individually Foiled Test Strips Join sureTRACK Lineup
We're pleased to introduce a third packaging option for pool supplies stores who sell test strips: 50 individually foil-wrapped sureTRACK® 4-way or 6-way strips inside a clear clamshell case. "The two enemies of any dry reagent system are air and moisture," explains JB Babcock, Taylor's Director of Engineering. "Our shaker dispenser prevents spoilage due to wet fingers or over-exposure to air by limiting how many strips can pop out at one time. There’s also an extra-large desiccant pillow inside the shaker. But wrapping each strip in foil adds an extra layer of protection. It also makes them ideal for checking the water quality at your local pool or fitness center, or the hotel pool when traveling. Just stick one in your pocket or carryall." sureTRACK test strips give water analysis results that compare favorably with Taylor wet-chemistry tests. We use a more expensive process than ordinary four-color printing to produce the sureTRACK color-matching charts. This "spot printing" results in consistent hues throughout every production run, so there can be no confusion when comparing the colors that develop on the strip with the color standards printed on the product label.
Our 4-way strip tests for free chlorine or bromine, pH, and total alkalinity. The 6-way strip adds tests for total hardness and cyanuric acid (chlorine stabilizer). Having both chlorine and bromine tests on the same strip is a boon for consumers who use chlorine to sanitize their pool but bromine for their portable spa. The advantage to retailers is having one SKU versus two. For more information on each packaging option, including product photos, follow these links:
Resealable foil pouches contain 10 strips and ship in packs of 25. They are an inexpensive way to introduce your customers to a superior dry-chemistry test. Purchase 10 packs or more (250+ units) and get a customized product label for free.
4-way = K-1305-25
6-way = K-1315-25
The shaker dispensers each contain 50 strips and ship in cartons of 12.
4-way = K-1302-12
6-way = K-1312-12
The new clamshells with individually foil-wrapped strips each contain 50 strips and ship in cartons of 12.
4-way = K-1308-12
6-way = K-1318-12
All packaging options are peggable.
TTi Colorimeter Series Debuts
You already know you can trust Taylor chemistries. Now get that same reliable performance from your handheld meter!
The TTi™ 3000 Colorimeter (M-3000) for water treatment professionals is preprogrammed to test 30+ water quality parameters commonly encountered in commercial and industrial settings, including the most popular boiler and cooling water tests. See complete details here.
The TTi 2000 Colorimeter (M-2000) for testing pools and spas can be used to monitor 13 parameters, such as metals that cause staining on surfaces (copper and iron) and the sodium chloride content of vessels equipped with salt water chlorine generators.
Their user-friendly features include the ability to create your own menus of favorite tests, adjustable backlighting on the large liquid crystal display, and an auto-read function on the test timer, so you never miss seeing a result because you got preoccupied with other tasks. Unlike competing models, our meters come with data interface software, an AC power adapter, a USB cable, and all other essentials—no surprise expenses here!
Both meters offer lifetime free software upgrades as new tests are developed; an industry-best five year warranty; and the tech support Taylor is renowned for, by phone and online.
Optional accessories include an Accuracy Check Kit with five standards to verify instrument performance (K-8000) and an attaché-type carrying case (gray 9502 for M-3000; blue 9504 for M-2000).
To watch the introductory video, click here.
ASCA Endorses Taylor Test Kits
The American Swimming Coaches Association and its sister organization, SwimAmerica, have again designated Taylor Technologies their preferred provider of water-testing supplies. 2013 is the thirteenth year in a row ASCA has chosen to partner with Taylor. "One of the essentials for good swim training is quality water," says John Leonard, ASCA's Executive Director. "Taylor Technologies' products provide the quality assurance that every coach and every swim facility needs in order to maximize the use of their pool."
The American Swimming Coaches Association is a professional service organization with nearly 7,300 members including age-group coaches, high school and college coaches, learn-to-swim professionals at YMCAs and the like, master swimmers, and every former Olympic coach since 1956. All are dedicated to building a stronger swimming community through leadership, education, certification, and cooperation. Its affiliate, SwimAmerica, is the nation's leading learn-to-swim school.
Taylor is proud to manufacture the test kits that help keep pool water safe for these competitive swimmers.
MAHC Contributions Lauded
Taylor's Tom Metzbower was recognized for "outstanding contributions to the creation of the Model Aquatic Health Code" at the 2012 World Aquatic Health Conference held in Norfolk Virginia this past October.
The federal Centers for Disease Control is working with industry representatives such as Tom and public health advocates from across the United States to prevent drowning, injuries, and the spread of waterborne illnesses at public swimming pools and spas by building a Model Aquatic Health Code (MAHC). The MAHC is intended to serve as a template for those state and local agencies needing to update or implement codes, regulations, and standards governing the design, construction, operation, and maintenance of recreational aquatic facilities. This major undertaking received its start-up funding from the National Swimming Pool Foundation.
Tom led our Sales Department until transitioning into partial retirement a year ago. Now as Executive Advisor to the CEO on sales and technical matters, he still brings his expertise in water chemistry to bear on various initiatives related to monitoring water quality, such as creation of the MAHC.
New Pool/Spa Catalog Posted
Here's an easy way to get acquainted with the products we make for the pool/spa market, including consumers, commercial operators, builders and dealers, service technicians, pool supplies distributors and retailers, and public health department inspectors. Flip through this virtual catalog! The new edition of our Test Kit Selection Guide includes links between the product description in the catalog to the product ordering screen elsewhere on our website, so that you can seamlessly see pictures, check out the test ranges and chemistries, review kit components, read test instructions, learn about any test interferences, view pricing information, and build a shopping cart.
Alternatively, use the PDF files we've posted to print the pages you'd like to keep on hand. You can copy and paste text from the PDFs into your own documents, if you are a reseller. (Note: High- and low-resolution product photography can be found in the same Services/Marketing Support area of our website.)
Digital publishing of catalogs and other promotional materials is part of Taylor's commitment to "going green" throughout our business. A side benefit is being able to update the information in them immediately, as changes occur. We hope you’ll find our latest creation informative and user-friendly.
Counterlab Rx 2 for Pool Supplies Dealers
Just added to our line of products for in-store water testing! With its small footprint (18" wide x 9" deep), the Counterlab Rx 2™ (K-0206) is "just the prescription" for retailers with limited counter space in their water analysis center. Nevertheless, the latest generation of the Rx liquid-reagent lab makes an impressive display for customers. To read all about the features that will allow you to provide reliable test results yet keep the queue moving, click here.
Improvements Made to 2000 Series Comparators
We've made some changes to the 9056, 9057, and 9058 color comparators that go in our 2000 Series™ test kits. (The 9056 is used with liquid DPD and offers high-range color values for chlorine and bromine, namely .5–5 ppm and 1–10 ppm respectively; the 9057 also is used with liquid DPD but offers chlorine and bromine values in low ranges, namely .25–2.5 and .5–5 respectively; and the 9058 has pH color standards only, since the sanitizer test performed with it is the FAS-DPD titration.) The new blocks will be packed into kits as existing supplies are depleted and should start appearing on store shelves this summer.
Here are the tweaks that will make the blocks more user-friendly:
- Cyanuric acid values have been moved to an outside flange, increasing their visibility.
- A unicap replaces the two individual caps on the comparator tubes, making it less likely to be lost. In fact, it need not be removed at all when filling one of the tubes; just pop it up and twist it down, as shown in the accompanying photo.
- The large comparator tube has been resized so that our SampleSizer® tools can be used to perform both the pH color comparison test and the total alkalinity and calcium hardness titration tests. (See the article below for a description of these time-savers.)
Guest Column Appears in Trade Journal
Pool & Spa Marketing, a bimonthly journal serving North America's pool and spa industry, has chosen to feature an article by Taylor in its April issue. Written by Pat Fitzgerald, "Busting Water Maintenance Myths" exposes 11 popular fallacies that lead to poor water quality.
To learn how wrong thinking could be sabotaging the pools and spas under your care, click here.
Welcome News about Conductivity Standards
In April we began switching over from glass bottles to plastic bottles for pints (size code E), quarts (size code F), and gallons (size code G) of conductivity solutions. The following products are affected:
|Conductivity Solution, 50 μS |
(23.4 ppm NaCl)
| R-0868-50 |
|Conductivity Solution, 500 μS |
(242 ppm NaCl)
| R-0868-5C |
|Conductivity Solution, 1000 μS |
| R-0868-1K |
|Conductivity Solution, 2500 μS |
(1273 ppm NaCl)
| R-0868-25C |
|Conductivity Solution, 3900 μS |
(2027 ppm NaCl)
| R-0868-39C |
|Conductivity Solution, 5000 μS |
(2634 ppm NaCl)
| R-0868-5K |
plus, our equivalent to Myron L's 442™ calibration solution for use with their TDS meters we carry:
TDS Solution 1000 ppm R-0968-1K
This change means an end to special packaging for glass containers and the associated extra costs. We know analysts will be happier not to have to handle glass in the field, too.
Now! Two SampleSizer Measuring Tools Available
Many Taylor specialty tests are done with either a 25-mL or 10-mL water sample in our 9198 sample tube. For instance, the FAS-DPD chlorine test, the EDTA chelant test, and the saltwater test for pools equipped with chlorine generators. Using our nifty tool, you won't need to flick off the excess water to get the meniscus of the sample water to rest precisely on the fill line. Simply lower the SampleSizer® 10 & 25 mL (6190) into the 9198 test vial filled with the water to be tested. It will displace exactly the right amount to leave the correct volume to perform the test—either 25 mL or 10 mL, depending on which end of the tool goes in first. The SampleSizer is removed once the extra water is splashed out. Order singly or in a 12-pack (6190-12) for a 10% savings.
The 6190 also can be used in the large tube of our just-released 2000 Series™ color comparators 9056, 9057, and 9058 (see article above) to get proper sample volumes for the total alkalinity and calcium hardness tests. Resizing the comparator made this possible. While we were at it, we created a second measuring tool—the SampleSizer® 44 mL (6191)—to make it easy to get the correct volume for the pH test. Order in the 12-pack (6191-12) for a 10% savings over eaches. 2000 Series kit sellers and owners take note: neither SampleSizer will work correctly in comparator blocks manufactured before April 2012.
Click here to view an on-line demo of the SampleSizer 10 & 25 mL in action.
WEK Partners with Taylor to Reach Pool Supply Stores in 13 States
We're pleased to announce that WEK & Associates has been appointed Taylor's exclusive sales representative to dealers of swimming pool and spa products in the 13-state territory encompassing Alabama, Arkansas, Colorado, the Florida Panhandle, Georgia, Louisiana, Mississippi, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas.
To see which WEK rep handles your state, click here.
WEK reps will be concentrating on introducing stores to Taylor testing products for homeowners, including sureTRACK® test strips and the Residential Series™ of liquid test kits. "These products are not nearly as well known as the kits we make for professional use, even though their chemistries are equivalent," says Jody O'Grady, director of sales operations and WEK's principal contact within Taylor. "The message we want WEK to deliver is, 'Proper water treatment begins with accurate test results. Give your customers the same brand you rely on for in-store analyses so you can work as a team to keep their water sparkling.' We also want people to know our strips and kits are made in the USA by a company that's been 100% focused on this business since 1930. We are a name you can trust."
If you’re a store manager in WEK's territory who would like to request a visit by one of their agents, please call Jody at 800-837-8548.
Poolside Training in Bloomington, Indiana
Thanks to Simeon Baker, an Environmental Health Specialist with the Monroe County (Indiana) Health Department, for sending along photos from his recent training session. A Certified Pool Operator® and veteran pool inspector, Mr. Baker uses our K-2006 combination kit to teach maintenance managers at pools in the area about the dynamic nature of water chemistry. He finds the kit's FAS-DPD method particularly helpful in explaining why a total chlorine reading can give an operator a false sense of security that his water is safe for bathers.
A demonstration of this method shows how the total chlorine residual is composed of free chlorine, which is actively destroying bacteria and other contaminants, and combined chlorine, which has little sanitizing capability. Combined chlorine is the culprit behind swimmers' red, irritated eyes and that unpleasant "chlorine" odor associated with heavily used indoor pools and spas.
To learn more about the FAS-DPD method for testing chlorine as well as the other tests in the K-2006, watch these demonstrations.
New Addition to Myron L Meter Line
Test conductivity, total dissolved solids, or salinity with Myron L's Ultrapen™ PT1, now available from Taylor as product number 6555. Contents include the pocket tester; a high-capacity N-type battery; a pocket clip, holster, and lanyard; and a water scoop. Calibrate with Taylor's R-0868-39C conductivity solution. The pen's advanced features include highly stable microprocessor-based circuitry, user-intuitive operation, and waterproof housing.
Per the manufacturer, applications include boilers and cooling towers, pools and spas, wastewater testing, food and beverage testing, reverse osmosis systems, irrigation water, and more. To take a measurement, you simply press a button then dip the PT1 into the solution. Results, including temperature, display in seconds.
To see all the Myron L meters you can buy through Taylor, check out this product flier.
Version 2.0 of Pool/Spa Water Analysis Software Released
Version 2.0 of the taylorwise™ Water Analysis Software (9003) is now available for purchase. Besides adding some new treatment products to the database and incorporating any recent dosage changes made by their manufacturers to treatment chemicals already in the database, the main changes in version 2.0 are:
- ability to print out customer notes plus save them to test histories
- ability to e-mail customers their test results
- addition of a cyanuric acid correction factor to the water balance calculation
- updated Saturation Index target (-0.3 to +0.5), with calculated SI appearing on the Water Analysis Report
- a metric alternative to the U.S. customary system of measurement
taylorwise was originally designed for use with our WiseLAB® line for retailers. See the story below for more detail. The software can now be used to analyze tests results from any testing equipment, including our older retail laboratories—the "Big Blue" Water Analysis Center (K-0202) and the Counterlab Rx 1®—as well as any portable test kit that contains the tests for water balance, namely pH, alkalinity, and hardness.
System requirements and pricing are unchanged.
Any software license holder should update their existing program now by visiting this new user's support website: http://www.taylorsoftwaresupport.com/. Updating your software will not affect the custom settings you have previously chosen.
If you would like a FREE 10-day trial of our water analysis software, click on the Download Software button on the user's support website cited above.
Improved Neutralizing Amines Test
Taylor's K-1682, an acid-base titration test, can now be used to measure six neutralizing amines. One drop equals:
2.5 ppm monoethanolamine,
3.8 ppm methoxypropylamine,
3.8 ppm morpholine,
4 ppm cyclohexylamine,
5 ppm diethylethanolamine, or
6 ppm triethanolamine.
Click here to read more.
Testing Tutorial: "Stop Sabotaging Your Test Results"
No matter how good the chemistry of your test kit, field test results cannot be relied upon to drive water treatment decisions unless the right equipment is used, the right location is sampled, and the right testing techniques are employed. Chris Golden's December 2010 webinar for members of the Association of Water Technologies is about how to avoid common mistakes that can sabotage an industrial water treater's test results. Click to view it here.
AWT is a trade group of over 500 companies dedicated to industrial water treatment. It serves member firms by providing business and technical education, as well as networking opportunities, to help assure a profitable enterprise and a professional image. For more information visit their website, www.awt.org. Taylor has been an active member of AWT for over 20 years.
In-store Water Testing Now Easier and Faster
"What a good looking lab! Perfect size for my test station," said the new owner of a WiseLAB for sureTRACK® Test Strips (K-0201). "We are loving that 'reagent garage' idea. It's a timesaver not having to recap bottles till the end of the day without the reagents going bad," said a WiseLAB for Wet Chemistry (K-0200) buyer.
Our latest innovations for water analysis at the retail level go beyond giving test results to offer computer-generated treatment recommendations based on each store's inventory of chemicals. WiseLAB countertop laboratories feature familiar Taylor chemistries and programming by industry leader Wise Software. Both labs guide the user with lighted prompts and screen messages; enable retailers to make adjustments to the water analysis program based on local conditions; create a shopping list from 340+ branded treatment products or their generic equivalents; and allow store managers to completely personalize the customer's printout for their business.
The taylorwise™ operating software (9003), which must be purchased separately, is downloaded from a special users' support website. "I found it very easy to customize the software for our lab after watching the demonstration on your website," another new owner told us. To use it, you'll need a computer within six feet of the lab with these minimum system requirements:
You can watch video of the labs in action here.
- CPU: Pentium® III or better
- RAM: 500 megabytes
- Available Hard Disk Storage: 30 megabytes
- Operating System: Windows® XP, Windows® Vista, or Windows® 7 (compatible with 32-bit systems and 64-bit systems)
Have You Seen Our Video Demos?
We've been busy videotaping product demonstrations for some of our best-selling kits. To see what's currently available, navigate to the Product Info button at the top of this screen. Select "View Online Demo." Then choose your category of interest to see what's in the library. Check back often as we will keep adding videos throughout the year.
Note: Our product demos use a high-quality video format. They are best viewed on a computer with a processor that is at least 1.6 GHz and has at least 1 GB RAM. To prevent "stuttering," it may be helpful to pause the video for about 20 seconds immediately after starting it to allow it to buffer completely.
Credit Card News
Taylor now accepts VISA®, MasterCard®, Discover®, and American Express® for domestic (U.S.) orders placed online.
If your order ships within the continental U.S. and you make an immediate payment with one of these cards, you are eligible for our flat-rate service, as outlined below.
Total of Purchase Flat-Rate Charge
(pre-Tax) for Standard Shipping
$0 - $25.00 $7.50
$25.01 - $50.00 $5.00
Over $50.00 FREE
Carriers may impose packaging restrictions and special charges for transporting your order. Our flat-rate charge for standard shipping DOES NOT include any special charges that are levied by the carrier on "dangerous goods" and certain glassware, nor "protect from freezing" service that you request.
Shipments to Alaska and Hawaii often involve packing restrictions and special charges by the carrier for transporting orders outside the continental U.S. You pay ONLY the actual shipping cost (no handling fee for Taylor). Before processing your order, Taylor will notify you by e-mail of the carrier's charges for your approval.
More information about purchasing options is available in the Learn More section of this website under FAQs.
Please Consider Lending Your Support
Every 15 seconds a child dies from a water-related disease somewhere in the world. Water For People is a leading NGO (non-governmental organization) working hard to eradicate the conditions behind this awful statistic. They help people in developing countries improve their quality of life by partnering with them to provide locally sustainable drinking water resources, sanitation facilities, and health and hygiene education programs. Safe Water International Ministries operates on a much smaller scale out of Washington, Iowa, with no paid staff. SWIM volunteers visit remote villages in Central America and southern Africa spreading the Gospel and delivering a simple lightweight device that generates chlorine for disinfecting potable water by the electrolysis of common table salt. (SWIM in Nicaragua is pictured.)
To learn more about them and how you too could help, visit http://www.waterforpeople.org/ and http://www.swimforhim.net/.
Faster, More Complete Mixing
If you perform many drop-count titrations in a day that involve our 9198 sample tube, you should consider adding a new tool to your testing arsenal: the SpeedStir® (9265). This palmsize, portable magnetic stirrer will thoroughly incorporate each addition of reagent in a fraction of a second. Place the water sample on the mixing platform, gently drop in the Teflon®-coated stir bar, turn the unit on, and dispense reagent. No more manual swirling! When ambient light is poor, six LEDs below the mixing platform can be lit up to make color changes in the test sample easy to see. The SpeedStir runs on four AA alkaline batteries at 600 rpm.
The start-up pack, product number 9265, includes the stirrer, the stir bar, the 9198 sample tube, and batteries.
To read the product flier, click here. For pricing, click here.
Success Meeting ISO 9001:2008
William J. Erikson, Taylor's Director of Quality & Compliance, says the firm has received notification from registrar Intertek Testing Services NA that our Quality Management System has been recertified to ISO 9001:2008. An independent auditor from Intertek visited Taylor to determine whether the quality program governing our product development, manufacturing, and customer service processes complies with the latest standards promulgated by the International Organization for Standardization (ISO).
To become certified, employees at every level must show their dedication to optimizing organizational performance and the company must specify the metrics it uses to track progress. Because of this, customers of certified businesses can use ISO conformance as demonstration of the company's commitment to continually improving the quality of its goods and services.
At Taylor, we're committed to providing our customers with:
- accurate and timely service,
- consistent product performance,
- a staff motivated to excel,
- assured regulatory compliance, and
- innovative business solutions.
Try us and see!
CNN Safe Swimming Inquiry Features a Commercial Series Kit
A report by CNN's Carter Evans looked at how safe the water is for swimmers at public pools. On location in the Bronx, New York, he visits a YMCA he says has high standards for water quality maintenance. There a service professional is shown testing the pool water with Taylor's K-1748, a combination kit in the Commercial Series™ distinctive for its Midget™ comparators with liquid-color standards.
Not all public pools are so vigilant, he says, citing a recent study by the federal Centers for Disease Control. Evans then interviews a representative from CDC's "Healthy Swimming" initiative who warns of the public health dangers from poorly maintained pools. The remedy, they suggest, is for patrons to test the water themselves before jumping in, using a simple test strip that will detect pH and sanitizer levels.
Taylor is proud to manufacture the test kits of choice for conscientious public pool operators and the service companies who cater to them. For personal assistance in selecting the testing products most appropriate for your application, call 800-TEST KIT (837-8548). One of our representatives will be glad to help!
Boiler/Cooling Water Tests Get Makeover
Check out the bold new look of our most popular kits for industrial water treatment...we've color-coded the reagent caps to the test instructions and provided picture guides to the color transitions you can expect in your treated water sample.
Click here for a flier describing the new color-coded kits.
New Water Balance Calculators
For less than the cost of a burger and fries you can skip the arduous Saturation Index calculation when you're poolside. Plug your test values into one of our Watergram® Water Balance Calculators and learn immediately whether the water is trending towards scaling or corrosive conditions.
The improved 6026 has become a three-disk slide rule, thus eliminating the manual subtraction step in the original version. This circular Watergram makes it easy to play with different treatment scenarios to see which of the water balance parameters makes the most sense to adjust. You'll find it in 2000 Series™ combination test kits and our countertop labs.
We've also developed an electronic version that's as small as a credit-card-size pocket calculator (6028). Indeed, it can be used to perform basic mathematical operations besides the water balance calculation. The programming automatically takes into account the effect cyanuric acid has on total alkalinity and allows a user to override the default value for total dissolved solids with a specific TDS level. "What if" adjustment scenarios are a snap to perform with this solar-powered version, as only the changed value(s) needs to be reentered. The 6028 is included in all Professional Series™ test kits.
Note: both models offer a temperature choice of degrees Fahrenheit or degrees Celsius.
To read more about the advances made in the Watergram, click here.
Cornerstone Newsletter Circulation Nears 15,000
The Cornerstone's subscriber base now numbers nearly 15,500. This quarterly newsletter offers timely and profitable information for those who test water in boilers and cooling systems in commercial, industrial, and institutional settings. If you're not already receiving this publication, some of the topics you've missed include tests for cycle monitoring in steam boilers, measuring nitrite in cooling systems, new tests for polymer in boiler and cooling waters, a tutorial on analyzing alkalinity, the finer points of chloride testing, summaries of our hardness and sulfite test choices, chlorine tests for the food industry, and a review of testing techniques. To sign up for a complimentary subscription, click here. Don't miss another issue!
Entertain & Educate Customers with the Pool Investigotter!
Nature's premier aquatic detective, the Pool Investigotter™, makes a colorful pitchman for Taylor's testing products. Retailers are invited to take the survey now running on our website. In return, you'll receive a vinyl banner, poster, counter mat, door decal, and take-one pad of testing tips starring our intrepid "PI."